Questions & Reviews
Frequently Asked Questions
Everything you need to know for a calm, confident visit.
Most dentists recommend scheduling your child’s first dental visit around age one or when their first tooth appears, whichever comes first. Early dental visits help ensure healthy tooth development, establish good oral hygiene habits, and allow your dentist to monitor growth before any issues arise. These visits are gentle, educational, and designed to create a positive experience from the start.
A dental spa is just like a traditional general dental office — only elevated. At Alora Dental Spa, our goal is to provide exceptional dental care while making patients feel as comfortable and relaxed as possible. Every visit includes access to our comfort menu, featuring amenities like hot towel service, aromatherapy, neck pillows, streaming services, noise-canceling headphones, and paraffin wax hand treatments. We also offer select med spa services performed by a board-certified surgeon, allowing patients to enjoy comprehensive care in one calming, thoughtfully designed space.
Yes! Alora Dental Spa offers professional teeth whitening using Opalescence® whitening products, which are known for delivering safe, effective, and noticeable results. Opalescence uses either carbamide peroxide or hydrogen peroxide, which work within the enamel to break down stain molecules and brighten your smile by multiple shades.
We offer both in-office and take-home whitening options, depending on your schedule, goals, and sensitivity level. During your visit, Dr. Patel will help you choose the option that’s best for you.
In-office whitening:
This option provides the fastest and most dramatic results. Treatments are performed in our office with guidance from our team, so you can relax while we handle the process. In-office whitening typically involves 2–3 sessions, with each session lasting about 20 minutes using professional whitening trays.
At-home whitening:
At-home whitening is a more flexible and affordable option. Dr. Patel will provide detailed instructions and professional-grade products, including custom trays or pre-made trays, with peroxide strengths ranging from 10–15% hydrogen peroxide. We’ll help tailor the treatment to fit your lifestyle and whitening goals.
Veneers may be a good option if your teeth have worn or eroded enamel, noticeable discoloration that doesn’t respond to whitening, or fillings on the front teeth that impact the appearance of your smile. Veneers can also help improve uneven, chipped, or slightly misaligned teeth.
The best way to know if veneers are right for you is through an in-person consultation. During your visit, Dr. Patel will evaluate your enamel, existing restorations, bite, and overall oral health to determine whether veneers are the best solution — or if another cosmetic treatment may be a better fit.
Yes! Alora Dental Spa offers Invisalign clear aligners, and Dr. Patel is a certified Invisalign provider. Invisalign is a discreet, comfortable way to straighten teeth and is often a great option for both teens and adults. An in-person consultation allows us to determine if Invisalign is the right treatment for your smile goals.
In most cases, we recommend using an electric toothbrush. Electric toothbrushes are proven to remove more plaque than manual brushes and can be especially helpful for maintaining consistent brushing technique. Look for a soft-bristled brush and aim to brush for two minutes, twice a day.
During your visit, Alora Dental Spa can recommend specific electric toothbrush options based on your oral health needs, sensitivity level, and gum health.
Sangeeta Schroeder
2 months ago
Huge shout out to this group!
My 16 yo’s previous dentist missed 4 large cavities on his front teeth at his appointment 2 weeks ago that his orthodontist saw during a routine appointment last week. The orthodontist showed them to me and they are clearly visible by eye. No idea how his previous dentist missed them! But Dr Patel squeezed us in and I was able to coordinate having his braces/wires removed for her to fill the cavities. She spent a long time ensuring the cavity filling matched the color of his teeth as they were on his front teeth. She did an amazing job! You can’t even tell he had cavities filled! Not to mention that one cavity was millimeters away from the pulp on xray and she was still able to fill it.
After she was done, she then spent additional time with us regarding appropriate dental hygiene, toothbrush, toothpaste and mouthwash recs. Amazing patient care!
I have transferred all my families dental care to Alora Dental. Highly recommend!!!!
Penelope Boemo
3 months ago
If you have dental anxiety, this is the place to go.
I cannot say enough good things about my experience at Alora Dental Spa. I was extremely nervous going in, especially after not having been to the dentist in over 10 years, but from the very beginning, I felt cared for and at ease.
Kathy was wonderful in helping me coordinate my appointment and then helping me get organized afterward with my treatment plan, appointments, and next steps. Evelyn, the dental assistant, was so kind, patient, and understanding when I expressed my anxiety and fear. She truly helped make the experience feel much less overwhelming.
Dr. Patel’s demeanor and bedside manner are exactly what you hope for from any medical professional. She was warm, thoughtful, thorough, and made me feel comfortable and informed throughout the visit. It was very obvious that the entire team genuinely cares about their patients.
The dental spa concept was new to me, but I absolutely love it. I appreciated that they treat one patient at a time, giving you their full attention and making sure you understand what is being done and feel comfortable throughout the process. They also offer complimentary comfort options like a neck pillow, warm towel, paraffin hand wax, TV/music, and noise-canceling headphones, which made such a difference during my cleaning.
I also appreciated how they use updated technology for X-rays and photos to support Dr. Patel’s expertise and provide very thorough care. Everything about the visit felt thoughtful, modern, and patient-centered.
I am so glad I found this beautiful practice. I feel excited to continue my treatment plan with Alora and to trust them with helping me get my teeth healthy, bright, and beautiful again. My only regret is not going sooner! I’m already telling my family about them and plan to have my husband schedule there as well.
Niya
4 months ago
The experience here is second to none. The waiting room is calm, quiet and beautiful and women at the front desk are truly kind and helpful. Dr. Sheena Patel is an excellent dentist who goes above and beyond to make sure your experience is as great as your results. She listens, always looks into the issues you’re describing and never downplays your concerns. She also educates from her years of experience and background in cosmetic and general dentistry. She takes her time and creates a plan to make sure you can achieve the results you want. She’s also surprisingly gentle in her technique and I’ve never had any pain or discomfort which is usually expected when I see a dentist. All in all the best dental experience ever. I’m going to switch to her for my general dentistry care as well and likely have her see my whole family.
Krupa Patel
4 months ago
I had a micro-needling treatment by Kathy, and it went very well. She made sure I was completely numb (topical gel, painless) before the procedure! She was quick, gentle and thorough! I would recommend her for your next treatment!
T Manojlovic
4 months ago
Alora Dental Spa completely redefined for me what a visit to the dentist should look like. It felt like an extraordinary experience from start to finish.
What I appreciate most is that they focus on one patient at a time. You don’t feel rushed, and you aren't left waiting while a doctor bounces between multiple rooms. You have their absolute, undivided attention during your entire visit!
Beyond the exceptional dentistry, having their partner med spa on-site is a game-changer for me.
I saw Dr. Sood for Botox, and his skills are absolutely unmatched. He gave me natural, refreshed results without making me look and feel “frozen”.
Booking and billing are also completely stress-free because they accept most insurance plans and handle all the paperwork for you.
If you want a world-class dental and aesthetic experience, this is the only office you should go to!
Ramesh Patel
4 months ago
Izzie Preusser
4 months ago
I had such a great experience at Alora dental Spa, everyone was so so sweet and they were so timely. My teeth have also never looked so white! Thank you to all the ladies who made me feel so comfortable the entire time! 🙂 I will definitely be back.
Artemis Preusser
4 months ago
Everyone was so nice when I came in and made me feel comfortable the whole time! I'll definitely be returning and thank you for the amazing service!
Tatyana Gemini
5 months ago
I had such a calming and truly enlightening service! The team is super smart!! So thorough with explaining my issues and the treatment plan. It is gorgeous in there and the treatment matches!
June
5 months ago
What an amazing experience at Alora Dental! From the moment I walked in, the entire team made me feel welcomed and taken care of. Kathy, truly went above and beyond helping me navigate my insurance and made the whole process so much less stressful — I genuinely appreciated her patience and dedication. Evelyn was incredible, so kind, gentle, and professional throughout my visit. And Dr. Patel was absolutely fantastic — knowledgeable, caring, and made me feel completely comfortable every step of the way.
I’m so thankful for this team and actually excited to come back for future visits. Highly recommend Alora Dental to anyone looking for exceptional care and outstanding customer service!
Kathy
5 months ago
Kathy was amazing for my VI Peel! She was knowledgeable, gentle, and made me feel comfortable the whole time. She explained everything clearly and gave great aftercare instructions. My skin already looks brighter and smoother. I highly recommend her for any skincare treatment!
Jennifer Cardaras
5 months ago
I have been fearful of dentists since I was a little girl due to a horrible experience which led me to neglecting my oral care. I found this place and have never felt more comfortable. Yes, the atmosphere is soothing and there is loads of extras like paraffin treatment, hot towels and netflix but it is the staff and dentist that truly bring the warmth to the office. I was given ALL of the staffs undivided attention when we were trying to figure out a plan which is a level of care I have never experienced. To strike a balance with care, professionalism and all the cutting-edge tech they use is truly rare. BRAVO to them! This will be the only group I will ever go to! Thank you so much!
Kayla Patrick
5 months ago
Absolutely excellent experience! Kathy & Dr. Patel are amazing!! My skin has improved so much from the VI Chemical Peel! And the dental staff is so nice and professional. If you’re in the downers grove area you definitely need to stop by for dental & med spa services.
Elvira Miranda
6 months ago
Very friendly very nice environment.
Zeena Patel
6 months ago
Amazing! I love when the facilities are Clean and well kept. I had my annual check up. The Dentist there was very informative and nice. The Team was very through with my teeth and the process of checking me in! I really appreciated the extras that are complimentary.
raghdah Zayouna
7 months ago
Dr. Patel and Kathy are great! Love this place
Nicholas Rodgers
8 months ago
Shana Abraham
8 months ago
Wow! I’ve never had my 10-year-old say she loved going to the dentist until we found Alora. From the moment we walked in, the entire team made us feel comfortable and cared for. The staff is incredibly friendly, professional, and patient, they explain every step, answer all our questions, and give us clear options so we feel informed, not overwhelmed! Our whole family comes here because the experience is consistently top-notch. The office is clean, modern, and runs on time, and you can tell they truly care about their patients. I’m so grateful we found Dr. Patel and her amazing team. They’ve completely changed how we feel about dental care. Highly recommend!
nila Shah
8 months ago
Ken M.
8 months ago
Great dental office! Staff and dentist are excellent! I highly recommend Alora Dental!
Nora R.
8 months ago
I hadn’t been to the dentist in 7 years due to extreme dental anxiety, and this office completely changed my experience. Dr Patel, Kathy, and Evelyn were kind, patient, and non-judgmental from start to finish, and everything was explained clearly. I left feeling confident in my treatment plan and genuinely comfortable about returning. Highly recommend, especially if you’re anxious about dental visits.
Lauren Thill
9 months ago
I can’t recommend Alora enough! The staff are so kind and friendly and make sure you are relaxed and comfortable during your visit.
Kathryn Nave
9 months ago
Wonderful experience at Alora for both my children. They were nervous upon arrival but were put at ease by the Team and had awesome experiences. Walked out with big smiles!
Shail Shah
9 months ago
I had an amazing experience at Alora Dental Spa. The staff was warm, courteous, and incredibly attentive from the moment I walked in. Their service is efficient and professional, and made my visit feel smooth and stress‑free.
A special highlight was the paraffin wax treatment—a relaxing, luxurious touch that truly elevated my appointment. It’s small details like this that set Alora apart and make you feel genuinely cared for.
Highly recommend Alora Dental Spa and Dr Sheena Patel for anyone looking for exceptional dental care with a spa‑like experience.
Akash Kataruka
9 months ago
Dr Patel and the rest of the team is amazing! Very thorough
Landon Hoon
9 months ago
As someone who doesn’t love going to the dentist, it was a great experience! Very friendly staff. I was very impressed in their technology - Alora is ahead of the industry in regards to technology and modernization. Highly recommend for anyone who is looking for the best dental care!
Hannah Taff
9 months ago
Dr. Sheena is wonderful! This was the best dental experience I've ever had. I had my teeth cleaned and also did their professional teeth whitening service before my wedding and I was super impressed with the results. My teeth were so white! If you're someone that feels anxious about going to the dentist you should definitely make an appointment at Alora.
Andre Delport
11 months ago
Amazing experience. Yesterday I went to Valley view for two broken tooth and Dr Seena Patel gave temporary crowns, which I had to return the following Monday to get my permanent crowns. Today I went to her Alora dental spa for my yearly cleaning and a great surprise to discover my permanent crowns were ready. Teeth cleaning today was in a class of its own. Amazing job and glad i went. The staff is all very friendly and work together like a family. Thank you for an awesome dentist experience and excellent service.
Kevin G
12 months ago
I had an excellent experience during my recent visit to this dental office! From the moment I arrived, the staff was incredibly friendly, welcoming, and professional. They made me feel comfortable right away, which really helped ease any nerves I had about the appointment. The front desk team was organized and efficient, and the hygienist took the time to explain every step of the cleaning process.
The dentist was also fantastic very knowledgeable, patient, and thorough when answering my questions. I really appreciated how they focused on both my comfort and understanding of the treatment plan. The office itself was spotless, modern, and equipped with up-to-date technology, which added to the overall great experience.
It’s clear that everyone here genuinely cares about their patients. I’d highly recommend this dental practice to anyone looking for friendly service, excellent care, and a team that truly puts patients first!
Vanessa Trinidad
1 year ago
This dental office is unlike anything you’ve experienced. I was so pleased with my first visit. The staff is professional, kind and knowledgeable. It’s obvious when a business has a happy, skilled team that takes pride in their work. Office was exceptionally clean. Dr. Patel used the latest technology to give me visuals of some trouble areas, with a clearly thought out treatment plan. She has an EXCELLENT chair side manner, and won’t leave you feeling like she’s only got five minutes to spare. I walked away feeling like they took the time to really evaluate my dental health and were not in a rush to bill procedures or encourage me to do treatment that I didn’t need. They addressed functional pain, such as my grinding-which no other dentist had ever discussed with me.
Great experience and I’m looking forward to my next visit. Also-bonus points for being in the same plaza as Trader Joe’s! Dental visits can now be paired with a trip to my favorite little grocer.
Jennifer Smith
1 year ago
Because all of my life, either my grandfather or uncle have been my dentist...
It took a lot of research but I finally found a dentist who not only had talent but matched my vibe!
Dr. Sheena Patel is probably who I'd be had I stayed in school and became a dentist! (Orthodontist to be exact)
Lissennnnnnn Linda...the aesthetics and amenities are posh - so much so that you forget you're at the dentist! Coming from a dental background and growing up in a traditional dental office, it was very nice to see how technology has advanced so much! She took bitewing X-rays with a handheld machine and my full mouth x-ray with a 360° machine...I didn't need a lead vest! 😆
Her office is so practical for comfort and if you're one who gets anxious about dental visits, the complimentary beverages (tea, coffee and sparkling or still water as well as offerings like paraffin hand treatment, aromatherapy, neck pillow, headphones (to listen to the ceiling TV as you recline) and hot towel after you're done...you can forget you're at the dentist! And even if you don't forget, you're more likely to relax in the nicely appointed waiting area.
I could go on, however it's certainly something you should experience yourself.
Might I add, it was certainly a compliment when both Dr. Patel and Evelyn told me I had nice teeth ! 🦷😁 Kathy at the desk was wonderful as well.
I do take a special kind of pride in my smile... and excited to find a dentist who can take care of it AND offer a bit of relaxation while doing so!
Oh...please tell them I sent you if you go!
Heena Sheth
1 year ago
Dr. Sood took them time to talk to me about my concerns and his less is more approach was appreciated.
Response from the owner
Thank you for your heartwarming feedback! We’re always striving to provide the best possible care to our patients, and your review is tremendously helpful.2 years ago
Mira Amin
1 year ago
Response from the owner
We are delighted to hear about your positive experience at Alora Dental Spa. Thank you for your review.1 year ago
Genesis Davis
1 year ago
Yesterday was my first visit to this location and I’m in love. Very professional and knowledgeable staff. Dr. Patel is the best!
Response from the owner
Thank you for sharing such great photos and feedback! Your 5-star review and recommendation means the world to us!1 year ago
Ketki Sachdev
2 years ago
Everything about this practice is perfect. Kathy was great at setting up the appointment and very communicative. Evelyn, the hygienist, was gentle and talked me through everything. Dr. Patel is absolutely fantastic! She was very thorough and you can tell she is an expert at what she does. My teeth feel great. They have a bunch of complimentary things like noise cancelling headphones, paraffin wax treatment, hot towel treatment. You can tell they really want the patient to feel comfortable. I will absolutely be back!
Response from the owner
Thank you so much for your kind words and positive feedback! Our team works hard to ensure every patient feels comfortable and well-cared for, so it's wonderful to know their efforts are getting noticed. We're also happy that the extra touches, like the noise-cancelling headphones and paraffin wax treatment, are well enjoyed. The health and comfort of all our patients are our top priorities at Alora Dental Spa. Thank you for the 5-star review!2 years ago
Alexandra Stroh
2 years ago
I had an amazing experience at Alora Dental Spa and couldn't be more impressed with their exceptional care! From the moment I walked in, I felt welcomed and at ease.
First, Lauren provided me with noise-cancelling headphones, which made a huge difference. The usual sound of dental tools was almost entirely blocked out, allowing me to focus on something more enjoyable. She also gave me a pair of sunglasses to wear, which helped block out the bright lights and made me feel more comfortable.
To top it all off, Dr. Patel set up Netflix on the ceiling-mounted screen, so I could watch a show of my choice throughout the procedure. It really helped distract me, and I found myself completely engrossed in the show, which made the whole experience fly by.
What really stood out to me, though, was how they encouraged me to take control of the experience. They made it clear that if I ever felt the need to stop or take a break, I could simply raise my hand, and they would pause immediately. This approach meant so much to me because, too often, medical and dental appointments can feel intimidating, leaving you unsure of how to speak up or express discomfort.
Lauren and Dr. Patel went above and beyond to ensure I was comfortable throughout my entire visit. They made sure I was well-informed by walking me through each step of the procedure. The receptionist, Kathy, was engaging and extremely hospitable from the moment I walked. She took the time to chat with me and offered me tea or coffee, which also made me feel extremely welcomed. The team truly prioritizes patient comfort, which is so important when visiting the dentist. I will definitely be making all my appointment here!
Response from the owner
Thank you so much for your kind words and for taking the time to share your feedback with us! Providing compassionate care and ensuring comfort are our top priorities. It’s wonderful to know that the extra touches, like the noise-cancelling headphones, sunglasses, and Netflix, helped make things more enjoyable and relaxing.
At Alora Dental Spa, we always strive to create a welcoming and personalized environment where patients feel empowered to take control of their care. Your feedback means the world to us!2 years ago
Sherwin Patidar
2 years ago
I can’t recommend Dr. Patel & Alora Dental Spa highly enough. If you’re looking for an exceptional dentist & hygienist who genuinely cares about your comfort and oral health, look no further!
Response from the owner
Thank you for your wonderful review! Our team works hard to provide a relaxing and welcoming environment, and it’s great to know that the extra details like the paraffin hand wax and movie options add comfort. We truly appreciate your feedback and 5 star review!2 years ago
Rupali Amin
2 years ago
I recently visited Alora Dental Spa for a cleaning and whitening and had an amazing experience! Both Lauren and Dr. Patel were detailed, informative and so sweet. The office is gorgeous and everyone was so warm. I got. paraffin hand wax while getting my cleaning and watched movies in their comfortable dental char. It was such a relaxing and fantastic dental visit!
Response from the owner
Thank you for your feedback and 5-star review! We’re so pleased to hear when anyone has had a relaxing and enjoyable experience during their visit. At Alora Dental Spa, we prioritize comfort and a welcoming atmosphere, and we’re glad our team and amenities help make every visit a positive one.2 years ago
Andrea d'Avis
2 years ago
If you are looking for an amazing and relaxing experience, you must go to Alora! The space is beautiful and you truly feel like you are at a spa. Definitely an upgrade from the standard dentist office. Who knew going to the dentist could be so enjoyable! 😀
Response from the owner
Thank you for such heartwarming feedback and your 5 star review! We love reading reviews like this!2 years ago
swati shah
2 years ago
I felt like a princess at Alora Dental Spa! Dr. Patel and her team took such good care of me. My experience felt so personable. My teeth cleaning was painless - I didn’t need numbing gel at all! Highly recommend Alora Dental Spa for an elevated dental experience! ☺️
Response from the owner
Thank you so much for sharing your positive feedback! Dr. Patel and our team strive to make visits comfortable and enjoyable for anyone who visits. We take pride in providing personalized care, painless and stress-free experiences. Your recommendation means the world to us at Alora Dental Spa!2 years ago
Wayne Dabrowski
2 years ago
I can't say enough great things about this place! From the doctor, to everyone in the office I really felt great about picking them for my dental health! So patient and kind and great amenities!! Highly recommend!!
Response from the owner
Thank you so much for your kind words and positive feedback! Providing compassionate care and ensuring comfort are our top priorities. We truly appreciate your recommendation and 5-star review!2 years ago
L A
3 years ago
I visited Alora Dental Spa last week with my kids and had a great experience. Dr Patel did a thorough checkup for the kids, explained in detail all the dental work that needs to be done and importance of regular cleaning and brushing. Also, Lauren the hygienist was absolutely incredible. Both boys were thrilled to get their teeth cleaned and left with exciting goody bags. All the staff members were highly professional and very knowledgable.
Also the office is new, cozy and elegant.
We had a wonderful experience and looking forward to going back.